Member Services Representative (Miquon, PA) [Thu, 09 Sep 10 03:27:28 -0500]
DESCRIPTION
The Member Casework Representative provides admirable advance abutment services, including the adjustment of girls, and the allocation and supply of capital advice about Babe Scouting to staff, volunteers, parents and associates of the community.
DUTIES
•Manage the advice board for the council, accouterment accomplished chump account via telephone, e-mail, and contiguous with walk-ins. Assist volunteers, parents, and agents with questions, concerns, and information. Troubleshoot problems as they arise, befitting associates and affairs agents acquainted as needed.
•Accept babe placements via telephone, e-mail, and walk-ins. Process adjustment requests application the adjustment database. Advance spreadsheets and databases as necessary.
•Respond to all inquiries apropos babe adjustment aural 24 hours from the time of receipt.
•Organize and advance files, forms, and abstracts activated by agents and volunteers.
•Interpret board fundraising programs, and added casework to volunteers and the community. Accommodate abutment and abetment as needed.
•Review new affairs assets from GSUSA and alfresco organizations to accommodate recommendations apropos accomplishing and distribution.
•Promote affairs resources, application programs, brand kits and advice for use by volunteers.
•Promote board sponsored affairs contest which volunteers and troops can attend.
•Manage appropriate projects to abutment the Member Casework team, as assigned.
•Provide authoritative abutment for Associates Managers and/or Associates Development Directors, as assigned or requested.
•Assist Adult Development and Allotment department, including training supplies/ administration and processing of associates allotment forms as assigned or requested.
Girl Scout Culture and Teamwork:
•Support GSEP aggregation associates and Board Strategic Goals through behaviors that authenticate our board cultural mission:
o G – Guide
o I – Inform
o R – Respect
o L –Listen
o S – Support
•In our proactive, responsive, active and avant-garde culture, added duties will be assigned to accommodated the needs of the position or of the Girl Scout Movement.
•Other duties as assigned to accommodated board goals and objectives.
QUALIFICATIONS
Qualifications - Essential:
• Education: High School authority or GED required.
• Ability to lift and backpack 30 pounds.
• Computer Abilities – Proficiency in Microsoft 2007 apartment (Outlook, Word, Excel, PowerPoint).
• Ability to use a relational database and spreadsheet software, and advance systems for authentic almanac keeping.
Knowledge, Abilities & Experience - Essential:
• Strong organizational, interpersonal and chump skills.
• Ability to be a aggregation amateur and the conduct to administer assorted priorities simultaneously.
• Ability to accommodated deadlines.
• Strong people abilities and the adeptness to plan with a assorted community.
• Adeptness to dispense data, actualize reports, achieve mail merges, and import/extract advice from accompaniment software.
• Adeptness to achieve appointment machinery, including photocopiers, telephones, fax machines, and added accouterment as all-important to achieve the plan of the department.
• Must acquire a positive, “can-do” attitude apparent by a alertness to angle in and advice wherever needed, as able-bodied as the adeptness to ahead what is needed.
• Adeptness to acquaint finer to accommodate all-important advice and acknowledgment to the Membership team, staff, volunteers, association resources, and others.
• Adeptness to apprentice and acquaint all-embracing ability of Girl Scouting, GSUSA programs, standards, policies, procedures, events, and advice specific to GSEP.
• Cognitive and advice abilities to accommodate all-important advice and acknowledgment to staff, volunteers, association resources, and others.
Knowledge, Abilities & Experience - Desirable:
• Spanish (and added language) speaking abilities a plus.
• Knowledge of amusing media outlets.
For added information, or to administer now, you have to go to the website below. Please do not email your resume to us as we alone acquire applications through our website.
http://gsepjobs.iapplicants.com/ViewJob-103565.html
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